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Prevention and Research

Work-related stress: volunteer and employee drivers/rescuers

Original Article, 76 - 82
doi: 10.11138/PER/2017.6.4.076
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Abstract
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Introduction: In the health field, volunteer staff, unpaid and not moved by economic reasons, support more often the workers, sharing the same stressful factors. The study aims to assess subjective stress by comparing 119 volunteer drivers/ rescuers and 119 employee drivers/rescuers, belonging to a big Italian healthcare company.
Materials and methods: Stress was evaluated through the “questionnaire-indicating tool” validated by HSE (Health and Safety Executive). The research was conducted on a working population of 119 employee rescuers/drivers made comparable as for sex and age (p = 0.8831) to 119 volunteer rescuers/drivers.
Results: Our study showed a critical situation in the fields “Demand”, “Control” and “Relationship” for the employee rescuers drivers and in the fields “Demand” and “Relationship” for the volunteer rescuers drivers.
The main differences were in “Control” and “Support from managers” between the two groups.
On the basis of gender, employee women had a more critical situation than men in “Control” and “Change”; the same situation was observed for volunteer women only in “Control”.
Discussion: Our study shows that the employee drivers/rescuers had a performance worse than the volunteers in “Support from managers” and “Control”.
Volunteers and employees had a negative performance in “Demand” and “Relationship”.
Women showed critical conditions in “Control” and, only employees, in “Change”.

Vol. 7 (No. 2) 2018 April - June

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